Editor's Column, Opinion

EDITOR’S COLUMN – People gonna people

“…William wondered why he always disliked people who said ‘no offense meant.’ Maybe it was because they found it easier to to say ‘no offense meant’ than actually to refrain from giving offense.” ― Terry Pratchett, The Truth: Stage Adaptation

There’s a well-known rule that if you want to find out how unpleasant the general public can be, work in customer service, where you, as a “lowly” server or clerk, are subjected to people who…