Letter to the Editor: Thanking Dish Network for help

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Dear Editor:
I would like to take this opportunity to thank Dish Network and its fraud department for taking the time to listen to what happened to me and then go one step further by transferring me to its fraud department so they could take a report of my incident and explain to me the way that Dish actually operates.

The lady from the fraud department was very understanding. Even just her information that they are not allowed to call before 9 a.m. or after 9 p.m. was very helpful. I thank her for all her information.
I admit I have had a lot of problems with Dish Network, but I will also give credit where it is due. In this situation I say “thank you” to Dish for the handling of this situation.
If you think someone is trying to scam you, don’t be ashamed or embarrassed. Report it; come forward. You may not only help yourself but you may help others.
René Harden