County, Features

RBC Dispatch switch more complicated than expected

RBC | Transferring dispatch services from the Communications Center in Meeker to the Colorado State Patrol’s (CSP) regional call center in Craig won’t be as easy as simply signing a contract and pushing a button, RBC Commissioners learned Tuesday in a work session with Jeff Davis, director of CSP’s communications branch; Elaine Moe, Craig Regional Center director and the deputy director of the Craig center. The Craig call center currently serves 12 different entities. 

Neither Davis nor Moe knew exactly when the Craig center went “live” online, but believed it was in the early 2000s. 

In the informational work session, the commissioners had a list of more than 20 questions for Davis, ranging from the length of response times to how calls are charged. Questions generated additional questions, and by the end of the session, the board agreed there is “a lot of legwork” still to be done. Both the board and Davis said public health and safety is at the top of the priority list, trumping financial considerations. 

Davis supplied additional information, noting that hiring and training the additional staff for the Craig dispatch center to handle RBC’s current call volume (five or six full time employees), would take at least 10 months, defusing the notion that transferring dispatch services to Craig could make up a portion of the anticipated $2.3 million 2021 budget shortfall. 

While some tasks could be accomplished simultaneously in a transition, Davis explained, others would be sequential, including hiring and training. 

“You could throw money at me today and point a gun at my head and I’d say I’m sorry, I can’t do it,” Davis said when asked if Craig’s call center could take on Rio Blanco County’s needs right away.

Moe commented on the experience of other communities around the state in combining their public safety answering points (PSAPs), who “all recently went through transitions to bring PSAPs together and it took a couple years and they wish they’d spent more time on it. There were hidden costs, all the personnel issues, there’s a lot to consider, along with the expectation of the service you’re getting now and the realistic expectation of what we can provide.” Gunnison and Jefferson counties were mentioned specifically.

The general idea of transferring dispatch services to Craig is still open for consideration, however. The department consumes close to $600,000 of the county’s annual budget. 

According to Davis, the five regional CSP call centers currently dispatch for 80 different entities around the state. In Moffat County, for example, the Craig Center dispatches for the sheriff’s office, but not for the Craig Police Department. Transferring the services Meeker and the county rely on would include not just the sheriff’s office, Meeker Police Department, and Meeker Volunteer Fire and Rescue but also Search and Rescue, Safehouse, Road and Bridge, jail services, animal control, and the school district. School bus drivers regularly radio in road hazards and more to the county’s dispatch. Those additional services would add costs to the overall costs, which are calculated by call per agency. RBC dispatch also responds to informational calls and administrative calls for the entities they serve. 

Several local entities still use VHF radio technology, which would require an additional cost for the Craig center to manage. RBC Sheriff Anthony Mazzola said BLM and U.S. Forest Service, which are called upon for wildland fires, still use VHF as well as the Meeker fire department.

Asked about the future of dispatch call centers in general and improving technology (ESINET and NextGen 911, which involve improved cell phone tracking, at a minimum), Davis said, “There’s always a benefit from having regional expertise, from people that live in that ZIP code dispatching, but technologically, one entity could theoretically dispatch for the whole state,” Davis said.

By NIKI TURNER | [email protected]

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  • Results are not guaranteed, unfortunately! Read all the Rio Happenings in this week’s edition and online at ht1885.com.
  • Pictured with awards from the Triple Crown Series (#3 and #4) from bottom left Hudson Hummel (4th and 2nd), Lee Kirkpatrick (3rd and 4th), Heath Bennet (2nd and 2nd), Sawyer Hummel (1st and 3rd), Eli Bennet (1st), David Murray (Coach), Auri Murray (2nd and 1st), Taylor Bain, and Dawn Arnold (2nd). Story online at ht1885.com.
  • Bailey is our first Marketing Mixology partner and we are excited to help her promote this fun event along with the Meeker Colorado Chamber of Commerce!

Bailey and Real Estate West will host the second annual Easter Egg Hunt March 25th-29th. Go follow her page so you don't miss any clues!
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  • More freudenfreude, less schadenfreude… Hear from our Editor in her column this week online at ht1885.com.
  • 🍀 Happy St. Patrick's Day from the Herald Times! 🍀 According to the Census Bureau, over 31 million people - or 9.5%! - in America claim Irish ancestry! Everyone have a safe and fun Patty's Day celebrating your Irishness, real or honorary!
  • The Cowboys played in their first golf tournament in the spring at Chipeta, “it was a bit of a cloudy and windy day but it was awesome to see some grass and a golf course,” commented head coach Amanda Back. Vivian Brown, pictured on the left, broke 100 and shot a 94 and Jayda May second from right shot a 99. From the far right, excluding those that have been mentioned, Averee Woodward, Joelle Soler, Mia Pinzon, Aurora Stalling, and Kailynn Watson all played scramble. This was Pinzon’s, Stalling’s and Watson’s first tournament as Meeker High School girl golfers. “It’s going to be a great season,” ended Back.
  • Mountain Sage Therapeutics held a grand opening and ribbon cutting for their new business at 640 Main St. in Meeker. Owners Teresa Wilde and Justin Noller offer movement, energy, and massage therapy for animals and their human companions. They are pictured here with the Chamber of Commerce and local citizens who attended. View their service on their website at www.mountainsagetherapeutics.abmp.com and contact them for an appointment 970-706-8445.
  • Members of the Rio Blanco Golf Association got a jump on spring this past week as volunteers shoveled and blew the snow off the greens. The winter’s snow and ice layers suffocate the fragile bent grass putting surfaces and getting the snow off allows Mother Nature to start her healing process earlier.
“For 50 years I’ve waited to see Meeker’s greens come out this nice,” said Jim Cook, who is returning to help at the course.” Hats off to Hunter and Matt Fellows who did an excellent job applying the snow mold preventative last fall which has made all the difference this year.”
Board members and volunteers are very hopeful that this will be a turnaround year for the local 9-hole course which plans an early April opening, weather permitting.
  • The 2024 Colorado State Champions hosted their annual awards banquet Sunday. Head Coach JC Watt and Assistant Coach Carl Padilla commented on this year’s team’s success as a product of work in the room, dedication by wrestlers and coaches, and a champion mentality. Read the story online at ht1885.com.
Results are not guaranteed, unfortunately! Read all the Rio Happenings in this week’s edition and online at ht1885.com.
Results are not guaranteed, unfortunately! Read all the Rio Happenings in this week’s edition and online at ht1885.com.
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Pictured with awards from the Triple Crown Series (#3 and #4) from bottom left Hudson Hummel (4th and 2nd), Lee Kirkpatrick (3rd and 4th), Heath Bennet (2nd and 2nd), Sawyer Hummel (1st and 3rd), Eli Bennet (1st), David Murray (Coach), Auri Murray (2nd and 1st), Taylor Bain, and Dawn Arnold (2nd). Story online at ht1885.com.
Pictured with awards from the Triple Crown Series (#3 and #4) from bottom left Hudson Hummel (4th and 2nd), Lee Kirkpatrick (3rd and 4th), Heath Bennet (2nd and 2nd), Sawyer Hummel (1st and 3rd), Eli Bennet (1st), David Murray (Coach), Auri Murray (2nd and 1st), Taylor Bain, and Dawn Arnold (2nd). Story online at ht1885.com.
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Bailey is our first Marketing Mixology partner and we are excited to help her promote this fun event along with the Meeker Colorado Chamber of Commerce!

Bailey and Real Estate West will host the second annual Easter Egg Hunt March 25th-29th. Go follow her page so you don't miss any clues!
@bailey_waldref_rew 

💚💚💚

Marketing Mixology is a FREE promotion where we spotlight one lucky local business across print, digital, and social channels each month! 

#locallove #locallovespotlight #lovemeeker #marketingmixology #shoplocal #superchargeyourmarketing
Bailey is our first Marketing Mixology partner and we are excited to help her promote this fun event along with the Meeker Colorado Chamber of Commerce! Bailey and Real Estate West will host the second annual Easter Egg Hunt March 25th-29th. Go follow her page so you don't miss any clues! @bailey_waldref_rew 💚💚💚 Marketing Mixology is a FREE promotion where we spotlight one lucky local business across print, digital, and social channels each month! #locallove #locallovespotlight #lovemeeker #marketingmixology #shoplocal #superchargeyourmarketing
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More freudenfreude, less schadenfreude… Hear from our Editor in her column this week online at ht1885.com.
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View on Instagram |
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🍀 Happy St. Patrick's Day from the Herald Times! 🍀 According to the Census Bureau, over 31 million people - or 9.5%! - in America claim Irish ancestry! Everyone have a safe and fun Patty's Day celebrating your Irishness, real or honorary!
🍀 Happy St. Patrick's Day from the Herald Times! 🍀 According to the Census Bureau, over 31 million people - or 9.5%! - in America claim Irish ancestry! Everyone have a safe and fun Patty's Day celebrating your Irishness, real or honorary!
2 days ago
View on Instagram |
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The Cowboys played in their first golf tournament in the spring at Chipeta, “it was a bit of a cloudy and windy day but it was awesome to see some grass and a golf course,” commented head coach Amanda Back. Vivian Brown, pictured on the left, broke 100 and shot a 94 and Jayda May second from right shot a 99. From the far right, excluding those that have been mentioned, Averee Woodward, Joelle Soler, Mia Pinzon, Aurora Stalling, and Kailynn Watson all played scramble. This was Pinzon’s, Stalling’s and Watson’s first tournament as Meeker High School girl golfers. “It’s going to be a great season,” ended Back.
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View on Instagram |
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Mountain Sage Therapeutics held a grand opening and ribbon cutting for their new business at 640 Main St. in Meeker. Owners Teresa Wilde and Justin Noller offer movement, energy, and massage therapy for animals and their human companions. They are pictured here with the Chamber of Commerce and local citizens who attended. View their service on their website at www.mountainsagetherapeutics.abmp.com and contact them for an appointment 970-706-8445.
2 days ago
View on Instagram |
7/9
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“For 50 years I’ve waited to see Meeker’s greens come out this nice,” said Jim Cook, who is returning to help at the course.” Hats off to Hunter and Matt Fellows who did an excellent job applying the snow mold preventative last fall which has made all the difference this year.”
Board members and volunteers are very hopeful that this will be a turnaround year for the local 9-hole course which plans an early April opening, weather permitting.
Members of the Rio Blanco Golf Association got a jump on spring this past week as volunteers shoveled and blew the snow off the greens. The winter’s snow and ice layers suffocate the fragile bent grass putting surfaces and getting the snow off allows Mother Nature to start her healing process earlier. “For 50 years I’ve waited to see Meeker’s greens come out this nice,” said Jim Cook, who is returning to help at the course.” Hats off to Hunter and Matt Fellows who did an excellent job applying the snow mold preventative last fall which has made all the difference this year.” Board members and volunteers are very hopeful that this will be a turnaround year for the local 9-hole course which plans an early April opening, weather permitting.
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