RBC I Union Wireless announced Monday that the company will phase out its 2G-network by the end of the year in order to better serve the data and communication needs of its growing customer base.
The change will enable more customers to enjoy higher speeds and a better wireless experience by increasing network capacity.
As part of the transition process, a small percentage of customers will need to upgrade from outdated 2G-only phones to network-compatible devices.
According to Brian Woody, chief customer relations officer at Union Wireless, “We are contacting customers in advance to migrate those users to the new network. As devices rapidly change from 2G to newer technologies, upgrading old phones is inevitable and necessary. A new phone will allow customers to take advantage of improved service, safety, productivity and entertainment features.”
The company continually expands its wireless voice, text and high-speed data network. On average, Union Wireless has invested $20 million each year since 2009 on infrastructure, including: new cell sites, fiber-optic cable, transmission equipment and network upgrades.
“These investments have expanded the wireless network in previously underserved areas and enhanced network capacity in growing markets,” Woody said. “Our goal is to provide customers with the best service in the places where they live, work and play.”
Union Telephone Company, founded in 1914 by John D. Woody, expanded into wireless communication and data services in 1990. The company owns and operates more than 550 transmitters and broadcasts from more than 400 locations. With corporate headquarters in Mountain View, Wyo., the company operates from 13 retail locations and serves nearly 60,000 subscribers in Wyoming, Northwestern Colorado and parts of Utah and Montana, covering nearly 80,000 square miles.